Job Status

Job status will indicate what stage the job is currently in. This will be the primary property you'll want to check to determine what can be done with the job.

Status

Description

under_review

The job has fallen into our Q/A review and requires action on our end. Read more...

queued

The job has been queued, this is because we're either too busy or you have too many active jobs.

failed

The job failed, typically this is due to poorly formatted data.

complete

The job has completed verification and the results are ready for download.

running

The job is currently either running a sample or full verification.

parsing

The job has been received and we are parsing the data for emails and duplicate records.

waiting

The job has not yet run and is waiting to be started.

waiting_analyzed

The job has completed analysis and is waiting for further action.

uploading

The job is currently being uploaded to the system.

Totals

There are several items in the total object that give you an overview of verification results. These numbers are updated periodically during the verification process. Most of these properties correspond directly with the verification result codes; the other properties are explained below.

Property

Description

records

The number of rows we found in your file. This may include whitespace, empty rows, and other rows that don't contain syntactically correct emails.

billable

The number of rows we found syntactically correct emails in. This is number of credits processing this job will consume.

processed

The total number of emails that have been processed so far.

duplicates

The number of rows that contain duplicated emails. This is not the number of unique duplicates but the total of every instance.

bad_syntax

The number of records that do not contain data that looks like an email. This may include whitespace and empty rows as well as bad data.

Bounce Estimate

This property indicates the bounce rate we estimate the list to bounce at if sent to in its entirety. The value of this property will be a float between 0.0 and 100.0.

Percent Complete

This property indicates the overall progress of this job's verification. The value of this property will be a float between 0.0 and 100.0.

Failure Reasons

Failure Reason

Description

unknown_file_encoding

We were un-able to detect this file's encoding type. Please re-save your file choosing UTF-8 encoding for best results.

empty_file

We were unable to parse the file. Please add some data to the file and try again.

file_too_large

We were unable to parse the file. Please split your file in smaller chunks and try again.

file_corrupt

This file appears to be corrupt, please try re-saving the original file or contact support for further assistance.

null (empty)

Unknown failure, please try resubmitting the job and contact support if the issue persists.

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